1. How long are shipping times?

Your product will ship one to five days of you placing the order, and then take 10-20 business days to reach your doorstep.  Each product at IBeautyPro has an estimated delivery time that you can find on the product description.


2. What is your return policy?

Instead of returning your products, you can contact us for a full refund. Why? returns run counter to our emphasis on sustainability: every return has a carbon footprint.  So just tell us what went wrong, send along a pic, and we will give you your money back in full. Then, if possible you can donate your product to a local charity or recycle it.


3. Can I cancel my order?

Cancelations are possible if you did not receive your order within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel and still receive your package the please go ahead and do one of the following things: recycle it, donate it or enjoy it =).


4. What happens if I receive the wrong item?

If there is an issue with your order --- If its the wrong size, wrong colour, defective or otherwise not exactly what you wanted --- then simply notify us and we will give you a refund. You wont be asked to ship the item back to us.